Work At Lifestyle Health & Fitness

START A NEW FITNESS CAREER TODAY!

WHY CHOOSE A FITNESS CAREER?

A GROWING INDUSTRY

THE DEMAND FOR FITNESS PROFESSIONALS AND OPPORTUNITIES IN THE INDUSTRY CONTINUE TO GROW. YOU COULD WORK WITH A RANGE OF EMPLOYERS OR START YOUR OWN BUSINESS, ALL WHILE DOING SOMETHING YOU’RE PASSIONATE ABOUT.

Call Us: 250-751-2348

Welcome Desk Representative

Lifestyle Health & Fitness Centre is seeking a Welcome Desk Representative to join our team and contribute to our culture of service. This position is responsible for delivering the Lifestyle Health & Fitness Centre vision that provides an unparalleled experience for members. We are looking for a rockstar representative that is willing and able to learn names, get to know our members and be a shining example of exemplary customer service.

We are looking for an associates able to work a variety of hours. The hours include some early mornings, nights and weekends. We offer a strong hourly rate as well as the potential to earn commission on memberships that are sold.

PRIMARY RESPONSIBILITIES:

Maintains and continually improves the standards of member service

Follows up and resolves all member and guest issues

Works closely with the Manager to ensure all walk-in prospective members are promptly greeted and given a thorough tour of the club

Maintains and collects member information, including address changes, new member data, payments and membership change requests

Assists in administrative tasks including scanning, and data entry of client records

Responds to member inquiries regarding Lifestyle Health & Fitness Centre programs, products, services, policies, and procedures in a professional and timely manner

Ensures front desk cash drawer is properly closed and balanced each day

Provides great service to members and guests by answering phone calls, setting appointments, greeting upon arrival and departure

Maintains professional front desk and reception area

Assists in maintaining cleanliness of weight room floor, locker rooms, and common areas

Various duties as assigned by Management

Attends and participates in all general and team meetings

Maintains a polished a professional image

REQUIREMENTS:

Strong customer service and leadership skills

Excellent verbal, written and interpersonal communication skills

Excellent listening and comprehension skills

Excellent computer skills with the ability to master new programs quickly

Ability to creatively problem-solve and remain calm during challenging situations

Ability to organize multiple projects and tasks and consistently meet deadlines

Able to handle a fast-paced, varied and busy work environment

Must be hands-on, team-oriented; attentive to detail and to overarching goals and able to thrive in a time-pressured environment.

Accuracy and discretion are essential

Experience in membership sales, retail, and/or experience in the beauty/wellness, fitness, or tanning industry is a plus

Work At Lifestyle Health & Fitness

WHY CHOOSE A FITNESS CAREER?

A GROWING INDUSTRY

Call Us: 250-751-2348

Careers at Lifestyle Health & Fitness Centre

Welcome Desk Representative

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